![]() Scan to computer is currently unavailableĪ wrench means a problem was found and fixed.Īn exclamation mark means a test failed and was skipped.Īn X indicates the printer has a problem. HP Print and Scan Doctor can help with the following printer issues:Īn error occurred communicating with the scanning deviceĪn error occurred while communicating with the HP imaging device ![]() If there is a connection problem, follow the instructions in the tool.ĭepending on the problem, click either Fix Printing or Fix Scanning and follow the instructions HP Print and Scan Doctor provides. HP Print and Scan Doctor is a free utility, which helps you quickly address most printing and scanning problems related to HP printers, from various printing errors along with scanning problems and even connectivity errors. If your printer is not listed, turn your printer/scanner on and click Retry. After downloading and having HP Print and Scan Doctor opens, click Start and choose your printer. You can even troubleshoot connectivity errors right from the interface. HP Print and Scan Doctor are designed to be intuitive, allowing anyone to troubleshoot print or scan issues with relative ease. HP Print and Scan Doctor provides you with a fix for several typical HP printer/scanner issues and more.
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